When your label is up for renewal in the Publications dashboard, you will see a link for "Eligible for Renewal" which you can click to begin the renewal process. This link shows up for published Declare labels within 30 days of their expiration date. You can filter your list of labels to just show eligible for renewal.
Click on the Status where it says "Eligible for Renewal" to begin the process. This will take you to the publication view for the product with an option to either review product or purchase renewal. We suggest that you review your product before purchasing a renewal to ensure that all of your product information is correct.
Review product will take you back to the product BOM where you can review the product ingredients and submission information before submitting. This is also the point at which you can make changes or updates if you have new substance data and/or summary data. You will navigate back to the Publication record once you are done and have saved your changes.
When you click Purchase Renewal, the renewal purchasing workflow begins with a disclaimer.
Once you agree to continue if you have no more edits for your product information, you will be taken to the payment page to purchase your renewal and it will be submitted for approval. For any questions about payment or Declare label approval, please reach out to the Declare support team at firstname.lastname@example.org.
Here's a brief video walk-through as an additional resource.
Any other questions? Use the Intercom chat service in the bottom-right corner of your screen to connect to a Toxnot Customer Success Engineer, and we'll get back to you with the information or help you need!